Services & Fees

Using Out-of-Network Insurance Benefits

NPB Psychotherapy is an out-of-network provider. Many insurance plans include out-of-network mental health benefits that allow you to be reimbursed for a portion of the session fee after you meet your deductible.

Here is how the process works:

1. Call your insurance provider and ask about your out-of-network mental health benefits, your deductible, and your reimbursement rate for outpatient psychotherapy (CPT code 90837).
2. Receive a superbill — a superbill (an itemized receipt with all the billing codes your insurer requires) will be provided.
3. Submit your claim — NPB Psychotherapy will submit your claim to your insurance on your behalf for you to receive reimbursement. If you prefer, you may submit the superbill directly to your insurance for reimbursement. Most insurers accept uploads on the member online portal.

Do you take insurance?

NPB Psychotherapy is an out-of-network provider. We will submit claims to your insurance on your behalf. A superbill will also be provided should you wish to submit directly to your insurer for reimbursement.

How do I know if I have out-of-network benefits?

Call the member services number on the back of your insurance card and ask about your out-of-network mental health benefits and reimbursement rate for outpatient psychotherapy. Many PPO and POS plans include these benefits.

What is a superbill?

A superbill is an itemized receipt that includes your diagnosis code, the CPT billing code, the date of service, and the provider's license and NPI number — everything your insurance company needs to process your reimbursement claim.

What is the cancellation policy?

Please provide at least 24 hours' notice if you need to cancel or reschedule. Late cancellations and missed appointments may be subject to the full session fee.